Privacy Policy

This Privacy Policy outlines the manner in which IntellectBet Casino (“IntellectBet”, “we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you access or use our website and services. We are committed to protecting your privacy and handling your data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you use the IntellectBet Casino website, we may collect the following categories of information:

• Personal Identification Information: such as your name, date of birth, address, email address, and telephone number.
• Account Information: including username, password, and other credentials used to access your account.
• Financial Information: such as payment card details, bank account information, and transaction history related to deposits and withdrawals.
• Verification Documents: including proof of identity and address for regulatory and anti-fraud purposes.
• Device and Usage Information: such as IP address, browser type, device identifiers, and usage statistics collected through cookies and similar technologies.
• Communication Records: including correspondence with our customer support team and participation in surveys or promotions.

2. Use of Your Information

We process your personal information for the following purposes:

• To register and maintain your account with IntellectBet Casino.
• To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gaming requirements.
• To process financial transactions and manage payments.
• To communicate with you regarding your account, transactions, or updates to our services and policies.
• To provide customer support and resolve any issues or disputes.
• To monitor and analyze website usage, improve our services, and ensure the security of our platform.
• To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate interests in maintaining the security and functionality of our services, provided that such interests do not override your rights and freedoms.

4. Disclosure of Information

We may share your personal information with:

• Service providers and partners who assist us in operating the website, processing payments, conducting identity verification, or providing customer support. These third parties are required to handle your data securely and only for specified purposes.
• Regulatory authorities, law enforcement agencies, or other governmental bodies as required by applicable law or to comply with legal obligations.
• Other entities in the event of a business transfer, merger, acquisition, or restructuring, where your personal data may be transferred as part of the transaction, in accordance with applicable data protection laws.

5. International Data Transfers

Your personal data may be processed or stored outside the United Kingdom, including in countries that may not provide the same level of data protection as the UK. In such cases, we ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses or other legally recognized mechanisms.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and our legal obligations. When your data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

As a resident of the United Kingdom, you have certain rights regarding your personal data. These include the right to:

• Access your personal information and receive a copy of the data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data where there is no legal basis for its continued processing.
• Object to or restrict the processing of your personal data in certain circumstances.
• Request the transfer of your data to another provider in a structured, commonly used, and machine-readable format.
• Withdraw your consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

If you wish to exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity before responding to your request.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, regular security assessments, access controls, and staff training. While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is completely secure.

9. Cookies and Tracking Technologies

IntellectBet Casino uses cookies and similar technologies to collect information about your browsing activities, enhance website functionality, and provide a personalized experience. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. Your continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer at [email protected] or by mail at IntellectBet Casino, [Registered Address], United Kingdom.

12. Complaints

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. More information is available at www.ico.org.uk.